Frequently Asked Questions

Everything you need to know before we start working together.


Services & Pricing

What services do you offer?

Branding and identity design, graphic design (including motion graphics and video), web development on WordPress, online marketing (SEO, Google Ads), and self-hosted cloud infrastructure. We also offer industry-specific solutions for restaurants, beauty salons, construction, education, e-commerce, and enterprise. See our Services page for details.

How much does a project cost?

One-time website setup starts at €600. Monthly plans start at €59/month for hosting, maintenance, and support. Premium plans with marketing and Google Ads management are €199/month. Enterprise infrastructure starts at €399/month. Custom projects are quoted individually. See our Pricing page.

How long does a typical project take?

A basic website takes 1–2 weeks. A full branding project with website typically takes 3–6 weeks. Complex projects with custom plugins or infrastructure are scoped individually. We always agree on timelines before starting.

Do you offer industry-specific solutions?

Yes. We have tailored packages for restaurants (online menus, table booking, QR ordering), beauty salons (appointment scheduling, service catalog), construction (project portfolio, quote requests), education (course pages, enrollment), e-commerce (product catalog, payments), and enterprise (multi-site, custom integrations). Each solution includes our full plugin ecosystem.

Hosting & Technology

Where is my website hosted?

All websites are hosted on our own private servers in Europe — not on shared hosting or third-party clouds. This gives you maximum performance, security, and full control over your data. We handle all server management, backups, and monitoring.

Can I update my website myself?

Yes. We build on WordPress with the Gutenberg block editor and Greenshift visual builder, so you can edit content, add pages, and update text without any coding knowledge. We also provide training if needed.

What are S615 plugins?

We develop our own WordPress plugin ecosystem — 15 plugins covering email (S615 Mail), booking (S615 Booking), security (S615 Shield), SEO (S615 SEO), analytics (S615 Analytics), consent management (S615 Consent), multilingual support (S615 Translator), and more. All plugins are built in-house, receive regular updates, and work together seamlessly. They are included with all our hosting plans.

Do you support multilingual websites?

Yes. Our S615 Translator plugin supports URL-based language prefixes (/en/, /ru/, /de/), page linking for full-page translations, and string translation for menus, buttons, and widgets. Currently we support Estonian, Russian, English, German, Chinese, and more.

Booking & Communication

How does the booking system work?

Our S615 Booking plugin provides a full appointment and reservation system with services, calendar, time slots, staff management, and a frontend booking form. Clients receive automatic confirmation emails, calendar invites, and follow-up messages. Admins get instant notifications and can confirm bookings with one click.

Do you send automated emails?

Yes. S615 Mail includes automated campaigns for booking confirmations, cancellations, contact auto-replies, feedback thank-you messages, and subscription welcome emails. All campaigns support multilingual content and can be customized in the admin panel.

Will my emails end up in spam?

We use authenticated SMTP with SPF, DKIM, and DMARC records. All emails include proper List-Unsubscribe headers required by Gmail and Outlook. Our email infrastructure is designed for reliable delivery.

Privacy & Security

What about GDPR and privacy?

Privacy is built into everything we do. All sites include SSL, cookie consent (via S615 Consent), and GDPR-compliant data handling. We also comply with Swiss nDSG and are aware of China PIPL requirements. Your data stays on servers we own and manage in Europe. See our Privacy Policy.

Do you use third-party analytics?

We have our own analytics system (S615 Analytics) that tracks visits with hashed IPs — no personal data is stored. Google Fonts and Chart.js are served locally. If you want Google Analytics, Meta Pixel, or Yandex Metrica, they are only loaded after explicit cookie consent.

How do you handle security?

S615 Shield provides login protection, firewall, spam filtering, security headers, login logging, and file monitoring. We run automated security checks every 5 minutes and send alerts if unusual activity is detected. Daily and weekly reports include security summaries.

Working Together

Do you work with clients outside Estonia?

Absolutely. We work with companies across Europe and beyond. Most communication happens via email, video calls, and shared project boards. We speak Estonian, Russian, English, and German.

Can I cancel my subscription?

Yes. Monthly plans can be cancelled with 30 days notice. There are no hidden cancellation fees. Your website and data remain yours. See our Terms & Conditions.

Do you provide reports and analytics?

Yes. We send automated daily reports (traffic, bookings, messages, security) and weekly digests (analytics trends, SEO insights, email delivery stats, system health, forecast). All reports are delivered to your email in a clean, mobile-friendly format.


Still have questions? Drop us a line at info@615.eu — we reply within 24 hours.